Terms of Service

Last updated: April 2026

These Terms of Service (“Terms”) govern your use of the ogdensflooring.com website and related services operated by Ogden’s Flooring and Design (“we,” “us,” or “our”). By accessing or using our website, you agree to be bound by these Terms.

Use of the Website

You may use our website for personal, non-commercial purposes related to researching, purchasing, or scheduling flooring services. You agree not to:

Use the website for any unlawful purpose
Attempt to gain unauthorized access to any part of the website
Reproduce, distribute, or modify website content without our written permission
Use automated tools to scrape or harvest data from the website

Appointment Scheduling

Our website allows you to schedule flooring consultations, in-home measures, and Mobile Flooring Showroom visits. When you book an appointment:

You agree to provide accurate contact information
Appointment times are subject to availability and may be rescheduled by either party
Appointments are free of charge and carry no purchase obligation
We may contact you by phone, email, or text to confirm or follow up on your appointment

Pricing and Estimates

All prices displayed on our website are estimates and may vary based on actual measurements, subfloor conditions, material availability, and project complexity.
Written quotes provided by our staff are valid for the period stated on the quote document (typically 30 days unless otherwise noted).
Prices are subject to change without notice until a written quote is accepted and a deposit is placed.
We reserve the right to correct pricing errors.

Products and Installation

Product images on our website are representative and may differ from actual products due to screen color settings, dye lots, and natural material variations.
Installation services are performed by Ogden’s Flooring and Design or our authorized installation partners.
Installation timelines provided are estimates and may be affected by product availability, weather, or unforeseen site conditions.
Specific warranty terms for products and installation are provided at the time of purchase. Our Lifetime Labor Warranty on carpet installation covers seam separation and carpet loosening caused by installation defects.

Intellectual Property

All content on ogdensflooring.com — including text, images, logos, graphics, and software — is the property of Ogden’s Flooring and Design or its licensors and is protected by copyright and trademark laws. The Ogden’s Flooring and Design name, logo, and related marks are trademarks of the company.

Limitation of Liability

To the fullest extent permitted by law:

Our website is provided “as is” without warranties of any kind, express or implied.
We are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the website.
Our total liability for any claim related to the website shall not exceed the amount you paid us, if any, in the 12 months preceding the claim.

This limitation does not apply to product or installation warranties, which are governed by their own terms.

Indemnification

You agree to indemnify and hold harmless Ogden’s Flooring and Design, its officers, employees, and agents from any claims, damages, or expenses arising from your use of the website or violation of these Terms.

Third-Party Links

Our website may contain links to third-party websites (e.g., Google Maps, financing partners, manufacturer sites). We are not responsible for the content, privacy practices, or availability of those sites.

Governing Law

These Terms are governed by the laws of the State of Utah, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Salt Lake County, Utah.

Changes to These Terms

We may update these Terms from time to time. The “Last updated” date at the top indicates the most recent revision. Continued use of the website after changes constitutes acceptance of the updated Terms.

Contact Us

Questions about these Terms? Contact us at:

Ogden’s Flooring and Design Website: ogdensflooring.com/contact Or visit any of our 12 Utah showroom locations — find yours at ogdensflooring.com/stores